TrackFlow Support

For login, tracking, privacy, subscription, or account questions, email support@hometoglobe.com.

Include your business name, account email, device type, and a description of the issue. Do not send your password, access token, or other secret credentials.

Location troubleshooting

• Confirm Location Services are enabled.
• Grant TrackFlow “Allow all the time” location access for background work tracking.
• On Android, keep the ongoing TrackFlow notification enabled.
• Tap Start tracking during configured working hours.
• Avoid force-stopping or swiping away TrackFlow during an active work session.

To request deletion, use the dedicated account deletion form.